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Frequently Asked
Questions

Select one of the topics below to find an answer to the Frequently Asked Questions.
If you can’t find what you are looking for, please contact us to speak to a member of our team.


Products and Trading FAQs

What are your spreads and market hours?

Please visit our Product Specification page for our spreads and the specific market hours per product.

What are the trading hours?

The trading hours are 24 hours per day, starting at 00:00 Monday and closing at 24:00 Friday server time. Server time is UK time + 2 hours.

Can prices change over a weekend or holiday?

If an extreme world event happens over the weekend, there may be a significant difference in the price of a market when it closed on Friday and when it opens on Sunday. This is called gapping and it means that there are no tradable prices between the closing price on Friday and the opening price on Sunday. All orders which are triggered by the jump in price will be filled at the opening rate at the beginning of the week. This could have significant implications on the execution of your order and can work both for and against the trade, depending on your position in the market.

How do I place a trade within the MetaTrader 4 platform?

To place a trade, select Tools > New Order. Choose the currency pair’s symbol, the trade size volume, and Market Execution for Type. Click Sell or Buy within the Market Execution section to place the trade. For further information please read our Trading Guides.

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